I have not gone to Massage Envy myself and will never ever go. My 89 year old mother got a gift certificate for a massage and they signed her up for a year. After going, she realized she could not breath while laying down on the table for very long and tried to cancel her contract. Not only did she go there to cancel because no one would call her back, but she had to cancel her credit card. That was not enough because somehow they got her new number from the credit card company because in small writing the mastercard had a contract and her bank gave them her new number. She struggles to make her payments for medicine at $600+ per month and they keep charging her each month and she can't get them to stop. What a scam of a place.
Shady as hell. Tried to get me to sign a very legally questionable waiver that no other clinical practice has ever tried to make me sign, the front desk lady tried to get me to stop asking questions about it. The waiver explicitly stated, among other things, that I would defend Massage Envy and its associates in court over matters including negligence of their own employees.
I had a terrible experience at this massage envy yesterday evening. They lost my appointment in their scheduling system. I was supposed to have one at 6pm and when I showed up for a massage, they told me I wasn't scheduled. They then decided to book me an appointment for 9pm. I left and decided they had made up for the original mishap. Then I got a call from them saying an employee had a conversation with a manager who told them "since I'm not a member, I cannot have the final appointment of the evening." How would you feel?
Worst massage I have ever received. The massage therapist left in the middle of it and came back and told me she went to the bathroom. (Why would I want to know that when your rubbing me?) when she continued the massage her hands were absolutely freezing. She wouldn't stop talking about my hair and what salon I go to. She didn't get the hint that I didn't want to talk when I stopped responding. Very uncomfortable. Wanted the massage to end the entire time I was in there.
I'm so happy that I joined last January. I enjoy my monthly massage, bringing guests and telling others about this wonderful business. Give yourself a treat and book a session.
Massage Envy Williston is a US Beauty Salon based in Williston, New Hampshire. Massage Envy Williston is located at 2141 Essex Rd, Williston, VT 05495, USA.
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