I received my counter tops 35 days after I PAID for them in full. Again, I was told my project would take a total of 10-14 days to complete.
Awful service if you need to do a return or exchange, but otherwise decent service around the rest of this store. One of the horrible things about this Home Depot is you will almost undoubtedly be ignored - often for several minutes - if you need to return or exchange something. You won't be greeted with a smile. No, 'be right with you' or even a glance in your direction. You will likely have the backs of associates turned your way and may have to demand out loud that someone assist you. If this makes you feel like a heel, and not want to go back, I believe the associates here feel that's a job well done. You may prefer other stores to Home Depot unless you really enjoy interactions like this.
Home Depot is great. There's always someone around to help if you need it and they're friendly and knowledgeable. They're able to recommend something if you're not quite sure what you need. I will usually go here over the Lowe's in Essex, even though Lowe's is closer to me. This place is worth the extra trip to save yourself a headache.
Doesn't honor military discount for online sales and Lowe's does. Just say'n. It's a corporate policy not just the Williston store. The sales associates are always friendly.
Home Depot has been a nightmare to work with in terms of getting a credit for this project. After waiting that long for my counters they are unwilling to take a substantial amount off the price I paid. As a customer I do not feel heard or valued and will not recommend Home Depot for any granite counter top projects to my friends or family.
I asked to be contacted by the Granit Design Supervisor which took days and he said that I did not approve the template in time. I DID NOT receive a template layout until after my date was pushed out. (Email proof was sent to Home Depot) Remember that all of this back and forth was being done by ME, THE CUSTOMER because Home Depot said they do not handle that.
I called and talked with the store supervisor at Home Depot and she even had a very hard time getting Granit Design on the phone to understand why my project was now in the 5th week without being installed or completed.
I went here to buy a home, but it turns out that Home Depot doesn't sell homes. They sell stuff you can use to build a home. So I bought all the stuff I needed to build a home and asked them to put it in the property I owned nearby. They didn't seem to understand. Apparently, they don't build the home either. I had to build the home myself. So, aside from lacking in service and the name falsely advertising what it sells, I was happy with my purchases.
I went through Home Depot for my granite counter tops. My experience was TERRIBLE. I had to fully pay up front for my counter tops and then was told I had to deal directly with Home Depot's granite supplier, Granit Design. Once I paid fully for my counter tops, I was told that the project would be completed in 10-14 days. I was also told that Granit Design would contact me in 2 days to set up a template. 8 days went by without any communication from Granit Design or Home Depot. I then had to reach out to the person who sold me the counter tops to get the phone number for Granit Design. I called and got the template schedule MYSELF. Once they came to do the template an install date was set for 10/3/17.(ONCE MONTH AFTER I PAID FOR THE COUNTERS) I was then notified by Granit Design that my project was being pushed out with no explanation of why.
The Home Depot is a US Hardware Store based in Williston, New Hampshire. The Home Depot is located at 759 Harvest Ln, Williston, VT 05495, USA.
Please contact with The Home Depot using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find The Home Depot opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.